GET MORE FROM YOUR DIGITAL WORKPLACE TOOLS
We help Internal Comms, HR, and IT teams get more from digital workplace tools - cutting through complexity, driving adoption, and ensuring people stay connected and engaged.
Not seeing expected results?
We're here to help you solve common challenges. Our team of communicators, strategists, and technical consultants can help you unlock value from your digital workplace tools, so you can build connected and engaged workplaces.
Channel overload
Cut through the noise. We help streamline your digital tools and comms so teams can stay focused and productive—without feeling overwhelmed.
Low adoption
If tools aren’t being used effectively, they’re not delivering ROI. We work with you to uncover the root causes of low adoption and build strategies that drive engagement.
Unread updates
Ensure messages reach. We help you design communication strategies that ensure messages land with the right teams, at the right time, on the right channels.
Disconnected frontline
Frontline employees are often left out of the loop. We help bring your entire workforce together through mobile-first tools, inclusive strategies and smarter access to information.
Unlocking value
Unlock untapped potential in your existing tech stack. We help you audit current platforms to identify quick wins and opportunities to drive engagement.
Low engagement
Low engagement is often a sign of poor digital experiences. We work with you to design digital experiences that drive connection, culture, and engagement.
Why choose Cocentric?
We combine strategy, technology know-how, and people-first thinking to help you get the most from your digital workplace tools—without overspending or overcomplicating.
Let’s build a digital workplace that works.
Meet the team
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I’m Head of Digital Consulting at Cocentric, where I lead a team of consultants who help organisations get more from their employee communications and digital workplace. I’ve worked with companies including Currys, JTI, RAC, British Airways and Kerry Foods, helping them understand how their people communicate and what needs to change. I bring commercial insight and practical delivery together, so every recommendation is grounded in real business outcomes.
Caleb Chisholm
Head of Digital Consulting
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I’m a Client Delivery Lead at Cocentric, working at the intersection of people, technology and AI. I help organisations make sure new technology solves real problems, makes work easier and delivers meaningful business value. My goal is to help organisations understand WHERE technology can make the biggest difference and HOW to turn that opportunity into practical change. I'm experienced both in strategy and practical delivery, making sure technology isn’t introduced for technology’s sake.
Monika Meskauskaite
Client Delivery Lead
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I’m a Client Delivery Lead with over 16 years’ experience in digital workplace strategy and delivery, specialising in Microsoft 365, employee experience and engagement. I work with organisations to shape and deliver digital solutions that improve how people communicate, collaborate and connect.
Stuart Macleod
Client Delivery Lead
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With over five years of experience in Internal Communications and HR technology, I help organisations find the right tools to connect, engage and inform their people. At Cocentric, I help businesses explore and compare leading platforms across our partner network, including Staffbase, Blink and Workvivo, to find the best fit for their goals and needs. My focus is helping leaders make confident technology decisions that maximise ROI, adoption, engagement and long-term value.
Ella-Jae Hickin
Account Executive
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I’ve spent three years working in employee communications, supporting teams with varied workforces to improve engagement with their people. I’m here at the start of your journey, to understand where your challenges are - whether that’s reaching frontline colleagues, getting more from the tools you have, or choosing a new platform. From there, I’ll connect you with the right team at Cocentric to find the best solution for you.
Olly Plain
Senior SDR
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I work across the wonderfully messy world of digital work, exploring how people, platforms and communication fit together in real life. From colleague research and channel strategy to adoption and engagement, I look beyond individual technologies to understand the bigger picture and turn complex workplace challenges into changes people actually notice.
Diana Farhang
Digital Consultant
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What would make your people actually want to open your digital workplace? I’ve spent my time at Cocentric working on Staffbase and Workvivo, from strategy and discovery through to launches, content, engagement and ongoing optimisation. I work with organisations to understand what employees really need, turn those insights into practical digital experiences and keep improving them based on data, feedback and changing business needs.
Sofya Firsakova
Digital Consultant
Cocentric are innovative, forward-thinking and focused. Spending a lot of time understanding our challenges, understanding our business which was great, and what we were trying to solve.
The Cocentric team has been fantastic, guiding us clearly through all the necessary first steps. Their constant positive support ensured smooth communication and a deep understanding of our ways of working. The team’s analytical skills, adaptability, and commitment to understanding our business made sure we got the maximum benefit, leading to a successful launch.
Engagement is better than ever – already we can see numbers going up in active posts and comments or liking. Everyone is posting, our CEO, Directors, General Managers, wait staff and chefs. Absolutely everyone is getting involved!
Our digital consulting services
Digital Strategy
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Platform assessment
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Review your current digital tools and channels to uncover gaps, overlaps, or inefficiencies—helping you streamline your digital workplace and make the most of your investments.
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Business case development
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Build a clear, evidence-based case for new tools by showing how they solve specific challenges and bring value to your team and wider organisation.
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New platform selection
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Choose the right workplace tools by aligning business needs with platform options—we guide you through demos, evaluations, and stakeholder input to make a confident decision.
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Content audit
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Assess the performance of your existing content, highlighting what’s working, what’s not, and where there’s opportunity to better engage employees.
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Employee personas
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Not everyone communicates the same way. Build buyer personas to understand the needs of various roles, and let those insights guide your content strategy.
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Comms strategy
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Craft a communication strategy that delivers the right messages, through the right channels, to the right audience—driving clarity, connection, and engagement.
Platform Implementation
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New platform deployment
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Get the support you need to launch your new platform smoothly—set up correctly from the start, with the right foundations in place to drive adoption and engagement across your company.
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Existing platform migration
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Make your platform migration seamless and stress-free. We'll help you preserve important content, reduce disruption, and guide your teams through the change with clarity and confidence.
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Strategic platform set-up
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Structure your platform in a way that works for your people. From channels to permissions, ensure everything is aligned with how your teams communicate, collaborate, and find information.
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Customised training
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Tailored training sessions for different user groups—making sure everyone knows how to get the most out of the platform, from day-to-day users to admins.
Platform Activation
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New platform launch plan
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Plan a launch that gets noticed. We'll help you create a clear, engaging rollout plan that builds excitement, drives activation, and gets everyone using the platform from day one.
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Platform activation boost
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If your current platform isn’t hitting the mark, we’ll help you re-engage your people. Refresh your approach with targeted campaigns, content, and features that reignite interest and boost usage.
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Email-less activation
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Reach employees who don’t use email daily. We’ll help you activate accounts and onboard users using alternative methods—so no one is left out of your digital workplace.
Workplace Tool Benchmarking
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Activation benchmarking
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Understand how well your platform is being adopted. Benchmark activation rates across your organisation and uncover where support or comms may be needed to bring more users on board.
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Engagement benchmarking
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Go beyond logins—see how actively your employees are using the platform. Identify what’s working, what’s being missed, and where you can improve engagement to drive real value.
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Industry benchmarking
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See how you stack up against others in your sector. We’ll help you compare activation and engagement metrics with industry peers, giving you context to shape smarter strategies.
Digital Strategy
-
Platform assessment
-
Review your current digital tools and channels to uncover gaps, overlaps, or inefficiencies—helping you streamline your digital workplace and make the most of your investments.
-
Business case development
-
Build a clear, evidence-based case for new tools by showing how they solve specific challenges and bring value to your team and wider organisation.
-
New platform selection
-
Choose the right workplace tools by aligning business needs with platform options—we guide you through demos, evaluations, and stakeholder input to make a confident decision.
-
Content audit
-
Assess the performance of your existing content, highlighting what’s working, what’s not, and where there’s opportunity to better engage employees.
-
Employee personas
-
Not everyone communicates the same way. Build buyer personas to understand the needs of various roles, and let those insights guide your content strategy.
-
Comms strategy
-
Craft a communication strategy that delivers the right messages, through the right channels, to the right audience—driving clarity, connection, and engagement.
Platform Implementation
-
New platform deployment
-
Get the support you need to launch your new platform smoothly—set up correctly from the start, with the right foundations in place to drive adoption and engagement across your company.
-
Existing platform migration
-
Make your platform migration seamless and stress-free. We'll help you preserve important content, reduce disruption, and guide your teams through the change with clarity and confidence.
-
Strategic platform set-up
-
Structure your platform in a way that works for your people. From channels to permissions, ensure everything is aligned with how your teams communicate, collaborate, and find information.
-
Customised training
-
Tailored training sessions for different user groups—making sure everyone knows how to get the most out of the platform, from day-to-day users to admins.
Platform Activation
-
New platform launch plan
-
Plan a launch that gets noticed. We'll help you create a clear, engaging rollout plan that builds excitement, drives activation, and gets everyone using the platform from day one.
-
Platform activation boost
-
If your current platform isn’t hitting the mark, we’ll help you re-engage your people. Refresh your approach with targeted campaigns, content, and features that reignite interest and boost usage.
-
Email-less activation
-
Reach employees who don’t use email daily. We’ll help you activate accounts and onboard users using alternative methods—so no one is left out of your digital workplace.
Workplace Tool Benchmarking
-
Activation benchmarking
-
Understand how well your platform is being adopted. Benchmark activation rates across your organisation and uncover where support or comms may be needed to bring more users on board.
-
Engagement benchmarking
-
Go beyond logins—see how actively your employees are using the platform. Identify what’s working, what’s being missed, and where you can improve engagement to drive real value.
-
Industry benchmarking
-
See how you stack up against others in your sector. We’ll help you compare activation and engagement metrics with industry peers, giving you context to shape smarter strategies.
Let’s unlock more value from your workplace tools.
We’ve helped teams like yours get the most from their investment—now let’s explore what’s possible for you.
What to expect:
• A quick intro to your team and Cocentric
• A tailored walkthrough of our solutions
• Time to ask questions and explore your priorities
Ready to take the next step?
Whether you have a clear goal or just want to explore your options, fill out the form to book your discovery call.