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Fresh perspectives and expert insights to inform and inspire.

Blog, Digital Transformation, Social Communication Tools, Channel Strategy, Featured

The Art of Client Service: What I've Learned and Why It Matters

The Problem with Templates

Over the years, I’ve seen businesses rely on templates to streamline their processes and responses, thinking they were the key to efficiency. However, internal...

Monika Meskauskaite

3 mins read

Blog, Digital Transformation, One Digital Workspace, Workplace from Meta, Social Communication Tools

How To Choose Your Employee Intranet Solution 

Intranets have traditionally been thought of as static repositories for internal communication and document storage, but they are no exception to our digital world. The intranet has transformed from a one-way communication...

Cocentric

9 mins read

Blog, Digital Transformation, One Digital Workspace, Workplace from Meta, Social Communication Tools, Channel Strategy

Meta discontinues Workplace: Top Alternatives for Seamless Transition

1. Introduction Overview of Meta’s Decision to Discontinue Workplace Meta has announced the discontinuation of Workplace, its enterprise communication platform, a move that has significant implications for the numerous businesses...

Cocentric

6 mins read

Blog, Case Study, Microsoft 365, Viva Engage, Microsoft Modern Work

Optimising Microsoft Licensing to Boost Employee Engagement 

The software tools we provide to our employees have a direct impact on engagement, productivity, and satisfaction. Especially in today's digital-driven environment.

Cocentric

2 mins read

Blog, Social Communication Tools, Channel Strategy

Transforming Internal Communications with Generative AI 

Artificial Intelligence (AI) has transformed the field of communication through predictive and generative AI technologies.  

Cocentric

7 mins read

Blog, Social Communication Tools, Channel Strategy, Frontline, HR Case Management

The old vs new way to activate your frontline employees onto Workplace

Many businesses have seen great results from embedding Workplace from Meta to create communities and 2-way conversations. Particularly for frontline employees, who can often feel more disconnected from the rest of the company.

Cocentric

4 mins read

Blog, Social Communication Tools, Viva Engage

Key Takeaways from the Viva Summit Event – April 2023 

In this blog post, we want to share with you some insights from a recent Microsoft Viva Event that took place last Thursday. The focus of this event was on the integration between Viva Engage and Microsoft Co-pilot to increase...

Cocentric

2 mins read

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