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Archive

Workvivo HQ: What It Is and Why It Matters

Workvivo HQ: What It Is and Why It Matters

Workvivo just made its biggest move in years. Not a feature drop. Not a UI refresh. A full repositioning of what the platform is, who it is for, and where it is heading. I have been working with Workvivo long enough to know the...

Caleb Chisholm

June 17, 2026 7 mins read

The Art of Client Service: What I've Learned and Why It Matters

Digital Transformation, Social Communication Tools, Channel Strategy

The Art of Client Service: What I've Learned and Why It Matters

Monika Meskauskaite

Monika Meskauskaite

March 18, 2025 3 mins read

Why a Software Reseller? The Advice I Wish I’d Had as a Buyer

Digital Transformation, Social Communication Tools, Channel Strategy

Why a Software Reseller? The Advice I Wish I’d Had as a Buyer

Craig Hoey

February 4, 2025 6 mins read

The Future of Employee Experience: The Right Fit for Your Organisation

Channel Strategy, Frontline, Deskless

The Future of Employee Experience: The Right Fit for Your Organisation

As we look towards the next year, the landscape of employee experience is being shaped by a deliberate and thoughtful approach to selecting tools and technologies that drive engagement and productivity. This approach, highlighted...

Cocentric

December 3, 2024 3 mins read

How To Create an Intranet Employees Want To Use

Digital Transformation, One Digital Workspace, Social Communication Tools

How To Create an Intranet Employees Want To Use

In an increasingly digital-first world, your intranet becomes a front door for your employees. It should be your brand and culture in digital form.

Cocentric

September 24, 2024 8 mins read

How To Choose Your Employee Intranet Solution

Digital Transformation, One Digital Workspace, Social Communication Tools

How To Choose Your Employee Intranet Solution

Intranets have traditionally been thought of as static repositories for internal communication and document storage, but they are no exception to our digital world. The intranet has transformed from a one-way communication...

Cocentric

August 5, 2024 9 mins read

Meta discontinues Workplace: Top Alternatives for Seamless Transition

Digital Transformation, One Digital Workspace, Social Communication Tools, Channel Strategy

Meta discontinues Workplace: Top Alternatives for Seamless Transition

1. Introduction Overview of Meta’s Decision to Discontinue Workplace Meta has announced the discontinuation of Workplace, its enterprise communication platform, a move that has significant implications for the numerous businesses...

Cocentric

June 11, 2024 6 mins read

Optimising Microsoft Licensing to Boost Employee Engagement

Microsoft 365, Viva Engage, Microsoft Modern Work

Optimising Microsoft Licensing to Boost Employee Engagement

The software tools we provide to our employees have a direct impact on engagement, productivity, and satisfaction. Especially in today's digital-driven environment.

Cocentric

August 21, 2023 2 mins read

Transforming Internal Communications with Generative AI

Social Communication Tools, Channel Strategy

Transforming Internal Communications with Generative AI

Artificial Intelligence (AI) has transformed the field of communication through predictive and generative AI technologies.  

Cocentric

August 14, 2023 7 mins read

Which intranet type is the right intranet type?

Modern Intranet, One Digital Workspace, Social Communication Tools, Channel Strategy, Digital Consulting, Sharepoint Services

Which intranet type is the right intranet type?

Intranet projects often begin with a healthy debate over “which intranet type is right for us?” In this blog we look at four different options to consider and provide guidance on whether it’s better to build or buy your solution....

Cocentric

April 10, 2023 6 mins read

What is Viva Engage and has it killed the intranet?

Modern Intranet, Social Communication Tools, Viva Engage

What is Viva Engage and has it killed the intranet?

A survey conducted by Microsoft in 2022 concluded that 43 percent of leaders found that remote working posed a challenge to building relationships. As a result, digital employee experience software has evolved to include the...

Cocentric

March 20, 2023 4 mins read

How to Create an Internal Communications Matrix for Your Channels

Digital Transformation, Social Communication Tools, Channel Strategy

How to Create an Internal Communications Matrix for Your Channels

In the modern workplace where there’s a constant influx of communication across multiple channels, an internal communications matrix can help you, your team and your employees make sense of the different channels available and...

Cocentric

March 6, 2023 6 mins read

How to Conduct an Internal Communications Audit

Digital Transformation, Social Communication Tools, Channel Strategy

How to Conduct an Internal Communications Audit

Effective internal communications are vital in today’s hybrid era, where employees use numerous digital tools and channels to share information and collaborate. However, too many tools and inefficient processes can lead to...

Cocentric

February 20, 2023 9 mins read

How Your Business Can Prepare for the Metaverse

Digital Transformation, User Experience

How Your Business Can Prepare for the Metaverse

The online world is moving from mobile to metaverse – combining physically immersive virtual reality (VR), augmented reality (AR), and the internet. In this blog, we’ll explore what the metaverse is, how it will change the way we...

Cocentric

February 13, 2023 6 mins read

Top 6 Examples of Must-Have Features for a Modern Intranet

Modern Intranet, One Digital Workspace, Microsoft 365, Channel Strategy, Microsoft Modern Work, Sharepoint Services

Top 6 Examples of Must-Have Features for a Modern Intranet

There are many advantages to using an intranet for your business. It allows a company to: Communicate, collaborate, and share information internally. Store and manage documents and records. Track requests. Create and refine a...

Cocentric

February 6, 2023 4 mins read

7 Internal Communication Challenges & Solutions

Digital Transformation, Social Communication Tools, Channel Strategy

7 Internal Communication Challenges & Solutions

The goal of internal communications is to keep employees informed and the workplace connected. But in today’s fast-changing world, this is easier said than done. With working habits and workplace tools evolving in front of our...

Cocentric

January 30, 2023 7 mins read

How to Build a Culture of Knowledge Sharing

Modern Intranet, One Digital Workspace, Social Communication Tools, Channel Strategy

How to Build a Culture of Knowledge Sharing

So, how do you build a culture of knowledge-sharing in your company? Here, we show you five steps to get started on your journey to a more open and collaborative workplace – one based on exchanging knowledge and sharing ideas. 

Cocentric

January 23, 2023 8 mins read

5 Benefits of Developing a Knowledge-Sharing Culture

Digital Transformation, Social Communication Tools, Channel Strategy

5 Benefits of Developing a Knowledge-Sharing Culture

Siloed information limits the flow of knowledge between your employees. And this increases the chance of important information being lost, productivity decreasing and business growth losing momentum. But in companies with a...

Cocentric

December 19, 2022 5 mins read

How to Improve Employee Experience: Consolidating Communication Tools

Modern Intranet, Digital Transformation, Social Communication Tools, Channel Strategy, Sharepoint Services

How to Improve Employee Experience: Consolidating Communication Tools

Companies are focusing on how to improve the employee experience to tackle challenges related to culture, engagement, productivity and retention that come with a now predominantly hybrid world, or just to ensure that the...

Cocentric

November 21, 2022 7 mins read

5 Benefits of Developing a Collaborative Digital Workspace

Digital Transformation, Social Communication Tools

5 Benefits of Developing a Collaborative Digital Workspace

Collaboration is a fundamental part of business, making tasks meaningful and strengthening working relationships while improving the employee experience. However, effective collaboration is only possible when the physical...

Cocentric

November 7, 2022 5 mins read

The Best Employee Communications Solutions for the Modern Workforce

Social Communication Tools, Channel Strategy, Microsoft Modern Work, HR Case Management

The Best Employee Communications Solutions for the Modern Workforce

Internal employee communications have a direct impact on factors like employee motivation, productivity and engagement, and with the increase in hybrid work trends, businesses are on a mission to reshape their communication...

Cocentric

October 24, 2022 9 mins read

Building a Business Case for HR Digital Transformation

Digital Transformation, Social Communication Tools, Microsoft 365, Channel Strategy, Microsoft Modern Work, HR Case Management

Building a Business Case for HR Digital Transformation

Are you considering an HR digital transformation project or in the process of building a business case for transforming your digital employee experience? You’re in luck. We have some top tips for creating a compelling business...

Cocentric

September 26, 2022 8 mins read